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Return & Refund Policy

Last Updated: 10/14/2026

1. Customized Products

Because our products are personalized and printed specifically for you, we do not offer returns for ordering errors (e.g., incorrect spelling provided by you, or low-quality image uploads).

2. Defective or Damaged Items

If you receive a defective or damaged item, please contact us within 48 hours via WhatsApp with a clear unboxing video. We will initiate a free replacement or refund immediately.